Customer Service 091 234-ELLA
Free shipping on All Orders.
🎒 Meet Clara – The Bag That Does It All
Stylish. Functional. Lightweight.
Whether you're traveling abroad, commuting to work, or just heading out for the day, Clara keeps your essentials organized — and your look on point.
💼 Designed for Real Life
Clara is built to adapt to your lifestyle. With multiple compartments, comfortable straps, and water-resistant fabric, this is the perfect everyday or travel companion.
✅ Top Reasons You'll Love Clara
✔️ Multi-pocket storage – Easily hold your phone, wallet, makeup, keys, and more
✔️ 3 ways to carry – Use it as a backpack, a shoulder bag, or a handbag
✔️ Premium Oxford fabric – Water-resistant, tear-resistant, and easy to clean
✔️ Adjustable straps – Fits your body and your style
✔️ Lightweight design – Only 0.47 kg, but holds everything you need
✔️ Elegant yet casual – Fits any occasion, from errands to adventures
✈️ Perfect for Any Occasion
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Work or school
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Shopping days
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Day trips or weekend getaways
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Travel abroad
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Mom life or on-the-go routines
One bag, endless possibilities.
📦 Product Specifications
| Feature | Details |
|---|---|
| Material | Oxford Fabric (Durable, waterproof, easy to clean) |
| Carrying Style | Backpack / Shoulder Bag / Handheld |
| Compartments | Main pocket + side compartments |
| Color | As shown (colors may slightly vary by screen) |
| Dimensions | Length: 21 cm ・ Width: 12 cm ・ Height: 30 cm ・ Handle Height: 10 cm |
| Net Weight | 0.47 kg |
| Straps | Adjustable double shoulder straps |
📦 Intelligent Warehouse Network
We operate strategically located warehouses across multiple countries. Orders are automatically routed to the nearest fulfillment center for optimized delivery efficiency.
⏱ Order Processing
Notice: Due to recent surge in order volume, processing may take up to 3 business days
- ✅ Standard Processing: 1–3 business days
- ⏳ Daily cutoff time: 15:00 CET (orders placed before 15:00 processed same day)
✈ Global Shipping
| Europe & North America | 5–10 business days |
| Asia-Pacific | 5–7 business days |
| Other Regions | 7–14 business days |
* Delivery times may vary ±2 business days due to customs clearance
🔒 Returns Policy
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Step 1: Initiate Return
Contact us within 30 days of delivery -
Step 2: Ship Back
Item must be in original condition -
Step 3: Receive Refund
Processed within 48hrs of warehouse scan
📞 Customer Support
📧 service@vovtvo.com
(24-hour response guarantee)
💬 Live Chat Support
(Located at website bottom-right corner)
🕒 Service Hours:
Monday–Friday 9:00–18:00 CET (GMT+1)
❓ Frequently Asked Questions
Q: What if I entered a wrong address?
A: Immediately contact us via email or live chat. If your order hasn't shipped, we'll update it free of charge. For shipped orders, contact the carrier directly using your tracking number.
Q: Are import duties included?
A: Yes, all prices include VAT and customs duties (DDP terms).
Q: How do I track my order?
A: A tracking link will be emailed/SMS sent immediately after dispatch.
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