Customer Service 091 234-ELLA
Free shipping on All Orders.
Wouldn't it be nice to have a simple, casual and fashionable shoulder bag that looks amazing with any wardrobe item? We designed our Crystal Bags with style and practicality in mind. The bag is hand-folded to minimize size and maximize style!
CONVENIENT COMPACTS - Its large capacity yet compact size allows you to fit your essentials, including your smartphone, cards and your favorite lipstick. Don't worry, your keys will fit too!
MULTIPURPOSE - Perfect for taking your daily essentials to work, using it on weekends, shopping, dating, traveling, parties or really any everyday occasion. It comes with a removable and adjustable shoulder strap to make it even easier!
LUXURY DESIGN - The outer lining has one pocket for your phone, and its interior has two compartments and a zipper pocket made of high-quality material. You don't have to worry about anything puncturing the material or causing tears inside or outside.
ELEGANT HIGH-CLASS DESIGN - Made of high-quality scratch- and splash-resistant PU leather and well-made seams, while showing style and current fashion trends.
SPECYFIKACJE PRODUKTU
Package includes: 1 x Crystal Leather Shoulder Bag
FREQUENTLY ASKED QUESTIONS
Q: Will it fit my iPhone 13 Pro Max?
A: Yes. It fits all phones with a display up to 6.7 inches.
Q: Does it have card slots?
A: Yes, it has 6 card slots.
Q: What is the material? Is it soft or hard?
A: It is soft but high quality durable PU leather
. Q: Do the sections separate?
A: No, they do not.
📦 Intelligent Warehouse Network
We operate strategically located warehouses across multiple countries. Orders are automatically routed to the nearest fulfillment center for optimized delivery efficiency.
⏱ Order Processing
Notice: Due to recent surge in order volume, processing may take up to 3 business days
- ✅ Standard Processing: 1–3 business days
- ⏳ Daily cutoff time: 15:00 CET (orders placed before 15:00 processed same day)
✈ Global Shipping
| Europe & North America | 5–10 business days |
| Asia-Pacific | 5–7 business days |
| Other Regions | 7–14 business days |
* Delivery times may vary ±2 business days due to customs clearance
🔒 Returns Policy
-
Step 1: Initiate Return
Contact us within 30 days of delivery -
Step 2: Ship Back
Item must be in original condition -
Step 3: Receive Refund
Processed within 48hrs of warehouse scan
📞 Customer Support
📧 service@vovtvo.com
(24-hour response guarantee)
💬 Live Chat Support
(Located at website bottom-right corner)
🕒 Service Hours:
Monday–Friday 9:00–18:00 CET (GMT+1)
❓ Frequently Asked Questions
Q: What if I entered a wrong address?
A: Immediately contact us via email or live chat. If your order hasn't shipped, we'll update it free of charge. For shipped orders, contact the carrier directly using your tracking number.
Q: Are import duties included?
A: Yes, all prices include VAT and customs duties (DDP terms).
Q: How do I track my order?
A: A tracking link will be emailed/SMS sent immediately after dispatch.
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