Customer Service 091 234-ELLA
Free shipping on All Orders.
A bag for every occasion
This is a practical bag with a large capacity. When you go shopping, you can remove the long straps and carry your things. If you go away, you can wear an occasional bag with a long shoulder strap. If you need to put other things in your hand, you can carry it on one shoulder or diagonally, which is very convenient.
Solid construction
Flexibility
Large capacity
Versatility
CHARACTERISTIC
- Made of very durable nylon fabric with a smooth surface and moderate thickness.
- It has a total of 6 zippered pockets, document and mobile phone pockets, plenty of space, all products can be stored in categories, easy to organize.
- High-quality material has excellent water resistance and can be used in the rain. Don't worry about what happens in your backpack.
- The long shoulder straps can be easily removed, and the adjustment buckles make it easy to adjust the length of the shoulder straps.
- Material: nylon
- Lining material: polyester
- Color: black, blue, burgundy, purple
- Length: 13.4"
- Width: 5.1"
- Height: 11.8 inches
- Structure: A bag for every occasion - main compartment, front compartment, back pocket, zip pocket, inner compartment
- Closure: zipper
📦 Intelligent Warehouse Network
We operate strategically located warehouses across multiple countries. Orders are automatically routed to the nearest fulfillment center for optimized delivery efficiency.
⏱ Order Processing
Notice: Due to recent surge in order volume, processing may take up to 3 business days
- ✅ Standard Processing: 1–3 business days
- ⏳ Daily cutoff time: 15:00 CET (orders placed before 15:00 processed same day)
✈ Global Shipping
| Europe & North America | 5–10 business days |
| Asia-Pacific | 5–7 business days |
| Other Regions | 7–14 business days |
* Delivery times may vary ±2 business days due to customs clearance
🔒 Returns Policy
-
Step 1: Initiate Return
Contact us within 30 days of delivery -
Step 2: Ship Back
Item must be in original condition -
Step 3: Receive Refund
Processed within 48hrs of warehouse scan
📞 Customer Support
📧 service@vovtvo.com
(24-hour response guarantee)
💬 Live Chat Support
(Located at website bottom-right corner)
🕒 Service Hours:
Monday–Friday 9:00–18:00 CET (GMT+1)
❓ Frequently Asked Questions
Q: What if I entered a wrong address?
A: Immediately contact us via email or live chat. If your order hasn't shipped, we'll update it free of charge. For shipped orders, contact the carrier directly using your tracking number.
Q: Are import duties included?
A: Yes, all prices include VAT and customs duties (DDP terms).
Q: How do I track my order?
A: A tracking link will be emailed/SMS sent immediately after dispatch.
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