Customer Service 091 234-ELLA
Free shipping on All Orders.
This multifunctional shoulder bag holds everything you need on the go. The large capacity of the bag holds cell phones, iPad and iPad Mini, wallets, sunglasses, music players and water bottles. Even after storing these items, there is room for more!
❤️Dwa tryby:
The lightweight material of the shoulder bag makes it too easy to carry. In addition, the shoulder straps provide optimal support for your shoulders while carrying. This allows you to take it with you anywhere without any effort.
Gender: Women
Material: Nylon
Occasion: Daily,Shop,Travel,Other
Strap Type: Adjustable
Straps Closure Type: Zipper
Size(L*W*H): 9.45''*4.72''*9.84''inch/24*12*25CM
Interior structure: Main compartment, Inner zip pocket, Inner compartment, 3 front zip pockets, Back zip pocket
📦 Intelligent Warehouse Network
We operate strategically located warehouses across multiple countries. Orders are automatically routed to the nearest fulfillment center for optimized delivery efficiency.
⏱ Order Processing
Notice: Due to recent surge in order volume, processing may take up to 3 business days
- ✅ Standard Processing: 1–3 business days
- ⏳ Daily cutoff time: 15:00 CET (orders placed before 15:00 processed same day)
✈ Global Shipping
| Europe & North America | 5–10 business days |
| Asia-Pacific | 5–7 business days |
| Other Regions | 7–14 business days |
* Delivery times may vary ±2 business days due to customs clearance
🔒 Returns Policy
-
Step 1: Initiate Return
Contact us within 30 days of delivery -
Step 2: Ship Back
Item must be in original condition -
Step 3: Receive Refund
Processed within 48hrs of warehouse scan
📞 Customer Support
📧 service@vovtvo.com
(24-hour response guarantee)
💬 Live Chat Support
(Located at website bottom-right corner)
🕒 Service Hours:
Monday–Friday 9:00–18:00 CET (GMT+1)
❓ Frequently Asked Questions
Q: What if I entered a wrong address?
A: Immediately contact us via email or live chat. If your order hasn't shipped, we'll update it free of charge. For shipped orders, contact the carrier directly using your tracking number.
Q: Are import duties included?
A: Yes, all prices include VAT and customs duties (DDP terms).
Q: How do I track my order?
A: A tracking link will be emailed/SMS sent immediately after dispatch.
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