Customer Service 091 234-ELLA
Free shipping on All Orders.
We all hate big, bulky bags. Let's change that with PocketPurse™
No more struggling with heavy handbags or searching for your belongings in chaotically arranged bags. PocketPurse™ will help you. Its smart design and stylish appearance will allow you to store your daily needs while keeping them organized and easily accessible.
Three zip pockets for easy organization
PocketPurse™ features three zippered pockets, making it easy to quickly sort and find items. No more rummaging or wasting time looking for what you need.
More space and card slots for all your essentials
With 8 card slots, 2 ID/photo holders, and 1 back pocket for bus passes, PocketPurse™ offers plenty of storage for your phone, wallet, paper napkins, lipsticks, coins, cards, keys, and more. Keep everything you need in one compact bag.
Multi-functional ways to wear for versatility
PocketPurse™ comes with a detachable and adjustable single shoulder strap, allowing you to change from a shoulder bag to a single shoulder bag. Perfect for casual or formal occasions, such as travel, shopping, dating or work .
Premium soft faux leather for style and durability
PocketPurse™ made of high-quality eco-leather is not only durable, but also looks stylish and elegant. It is a must-have accessory for every modern woman.
30-day 100% money back guarantee
We’re so confident that the PocketPurse™ will be the most versatile shoulder bag you’ve ever bought that we offer a 30-day, 100% money-back guarantee .
If for any reason you try the PocketPurse™ and don’t love it, we’ll happily offer you a full refund .
📦 Intelligent Warehouse Network
We operate strategically located warehouses across multiple countries. Orders are automatically routed to the nearest fulfillment center for optimized delivery efficiency.
⏱ Order Processing
Notice: Due to recent surge in order volume, processing may take up to 3 business days
- ✅ Standard Processing: 1–3 business days
- ⏳ Daily cutoff time: 15:00 CET (orders placed before 15:00 processed same day)
✈ Global Shipping
| Europe & North America | 5–10 business days |
| Asia-Pacific | 5–7 business days |
| Other Regions | 7–14 business days |
* Delivery times may vary ±2 business days due to customs clearance
🔒 Returns Policy
-
Step 1: Initiate Return
Contact us within 30 days of delivery -
Step 2: Ship Back
Item must be in original condition -
Step 3: Receive Refund
Processed within 48hrs of warehouse scan
📞 Customer Support
📧 service@vovtvo.com
(24-hour response guarantee)
💬 Live Chat Support
(Located at website bottom-right corner)
🕒 Service Hours:
Monday–Friday 9:00–18:00 CET (GMT+1)
❓ Frequently Asked Questions
Q: What if I entered a wrong address?
A: Immediately contact us via email or live chat. If your order hasn't shipped, we'll update it free of charge. For shipped orders, contact the carrier directly using your tracking number.
Q: Are import duties included?
A: Yes, all prices include VAT and customs duties (DDP terms).
Q: How do I track my order?
A: A tracking link will be emailed/SMS sent immediately after dispatch.
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