Customer Service 091 234-ELLA
Free shipping on All Orders.
Meet the Kiara
The Kiara bag, crafted from durable canvas material, is an essential accessory for everyday life. It features a smooth zipper-closure compartment and 2 side compartments. The bag offers a large capacity to carry belongings, even a 14-inch laptop.
Product dimensions
- Height: 11.8" (30cm)
- Width: 11" (28cm)
- Depth: 5.12" (13cm)
A place for everything
Our Kiara bag is spacious enough so you can fit everything you need. Comes with 3 compartments so you can easily organize everything.
Machine washable
The perfect everyday bag
With its simplistic and timeless design, our Kiara bag is the perfect go-to bag for any occasion. From school or work, to a fun night out on the town, it's truly THE everyday bag.
durable and reliable
Frequently asked questions
How heavy is the Kiara Bag?
The Kiara Bag's weight is 0.79lb (360g).
How do I maintain and clean the Kiara bag?
Our Kiara bag is easy to maintain and clean, making it easy to last a long time and keep them looking like new. Here are some tips for you:
- Clean your bag regularly with a damp cloth.
- Remove stains immediately.
- You can machine wash the Kiara bag.
📦 Intelligent Warehouse Network
We operate strategically located warehouses across multiple countries. Orders are automatically routed to the nearest fulfillment center for optimized delivery efficiency.
⏱ Order Processing
Notice: Due to recent surge in order volume, processing may take up to 3 business days
- ✅ Standard Processing: 1–3 business days
- ⏳ Daily cutoff time: 15:00 CET (orders placed before 15:00 processed same day)
✈ Global Shipping
| Europe & North America | 5–10 business days |
| Asia-Pacific | 5–7 business days |
| Other Regions | 7–14 business days |
* Delivery times may vary ±2 business days due to customs clearance
🔒 Returns Policy
-
Step 1: Initiate Return
Contact us within 30 days of delivery -
Step 2: Ship Back
Item must be in original condition -
Step 3: Receive Refund
Processed within 48hrs of warehouse scan
📞 Customer Support
📧 service@vovtvo.com
(24-hour response guarantee)
💬 Live Chat Support
(Located at website bottom-right corner)
🕒 Service Hours:
Monday–Friday 9:00–18:00 CET (GMT+1)
❓ Frequently Asked Questions
Q: What if I entered a wrong address?
A: Immediately contact us via email or live chat. If your order hasn't shipped, we'll update it free of charge. For shipped orders, contact the carrier directly using your tracking number.
Q: Are import duties included?
A: Yes, all prices include VAT and customs duties (DDP terms).
Q: How do I track my order?
A: A tracking link will be emailed/SMS sent immediately after dispatch.
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